Your guide to shopping at Target in South Africa

There is a slight sadness in the fact that here in South Africa, we do not have a great supply of infamous brands in our stores, like you see in the US and UK. Whether you are looking for new gadgets, that one shade of lipstick you saw on your favourite Celeb or even the worlds strongest superglue for your most recent DIY project, there is always something we want that is not readily available on South African shores. It is especially frustrating when you see articles and tutorials where they are using products/brands that we do not get here. This brought up my most recent discovery (with help from Malcolm), I can shop at Target right here in SA!


The company behind making all this possible is Borderfree by Pitney Bowes. They work in tandem with retail brands such as Target, Macey's, Old Navy, Dune London, Harrods and many more. Find their store list here.

I tested the service and was really impressed by the whole experience and how quickly my packages arrived on my doorstep*. I want to share some tips and ticks if you would like to place your own order with Target and Borderfree. Here is a quick guide:

To start your order, first you will need proceed to the Target Website where they will pick up your location as South Africa and automatically change all pricing to ZAR (this is very handy). Browse the categories as you normally would when shopping online and add items to your basket. Keep in mind that the prices you see are a lot lower than what you would pay in SA but customs duties and shipping fees bring the price up again and may work out more expensive - do your research beforehand. Once you are done you can proceed to checkout. From checkout, you will be dealing with Borderfree which is Target's International Fulfillment Service, so if company information changes, don't be alarmed.

When proceeding to checkout you will get a breakdown of charges such as the items purchased, shipping fees as well as Duties and Taxes. "Customs duties are imposed by the Customs and Excise Act 91 of 1964. They are levied on imported goods with the aim of raising revenue and protecting the local market. They are usually calculated as a percentage of the value of the goods." - Source
Target Currently has a promo where you get $20 off international shipping on orders $100 or more**. You would be wise to use this as shipping can be a big bulk of the cost.

You have the option of rather paying the customs duties when your package arrives however I strongly advise against it as these fees can vary a lot and you may get a shock if you are expected to pay over a thousand rand duties on your package. There will also be a delay in getting your package to you as they will not deliver before all outstanding duties are paid. It will be a lot less stressful if you pay the duties to Borderfree upfront and if they stumble upon customs issues then that's their problem to sort out, not yours.

Submit your order and add your payment details. We did have some billing confusions where we though we were being charged double for the order but after a quick email and a prompt response, everything was clarified. Let me give you a heads up:
  • Just a reservation - you should get a notification from your bank to advise that the amount for your entire order has been reserved on your account (on your order confirmation email it will mention billing procedures in the fine-print). This is to ensure that the funds stay in your account whilst the order is being fulfilled.
  • Actual deduction - when they ship your packages (yes more than one - read along) you will receive another notification that Borderfree has taken funds from your account for each individual package sent out.  
Processing your order takes some time but still within a reasonable time frame (ours took about 6 days from when we initially placed our order). You will then get a shipping notification that your package is on its way to you, with the tracking number and what is in that specific package. We had a total of 9 items in our order however this was shipped in 5 different packages. I assume this is due to customs and your items will get cleared a lot faster if they are shipped separately according to product category and weight e.g. Electronics, clothing etc.

Once all your packages are shipped you can easily track their journey on DHL's website with the waybill number provided by Borderfree. We received our packages 3 days after they were shipped which is impressive. All our items were 100% intact and just as if we bought them in store. I would definitely use this service again in the future if there was something I really wanted and could get it cheaper by importing from Target. Or maybe I will treat myself to a large order once or twice a year especially for all the cute baby clothes!

Please let me know if you would like to see what I ordered and I will share the gorgeous goodies. Remember to follow me on Instagram and Twitter!

Xoxo
Claire

*This is not a sponsored post. I did not get any monetary incentive for writing this post. The order and products received were paid from our own pockets
**This promotion can end at anytime but is still valid at the time this post went live - February 2017.

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